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[Gotrice]

I bought my ds lite during when the first batch came out around novemeber/october or so. When I took out the box I noticed a slight hinge crack on the left (from the back) but I thought it wasn't a big deal. Now its Feb. and the whole damn thing just snapped when my sister was playing with it. I googled it and it said that nintendo was going to repair these for free. This is where my problem comes along.

Nintendo's customer service is a pain in the ass. I called 3 times, 2 times they said "charge 50 bucks", the first guy said get your serial number but I misplaced my ds lite then so I couldn't get back to him....

Should I call up them again and argue with them?

[sonicwind]

just directly go through the repair through the site.  Its completly no hassle and pretty much no questions asked.  Thats what i did and its been fast and smooth.

[PharaohsVizier]

Call them back and yell at them...  It should be FREE.

[Gotrice]

I just went on and did the factory warantee and I got a code , wtf ever. Im also going to fuc* them up on the phone incase I dont get my damn ds back and if they charge me 50 bucks
-Edit Called them, used my gay tone voice and it worked......

[sneef]

hahaha.. what's your "gay tone voice"?  

that sounds hilarious

[Hi]

Argue and persist. Don't yell, but argue. It usually gets you what you want

[Gotrice]

Gay tone voice - talking how a gay guy does, higher pitch and like how girls talk. Always wins over the guys because like 90% percent of them that work at customer service things are definitely gay.